Frequently Asked Questions
Everything you need to know about shopping at the Official Me to You® Store.
How long will it take for my order to arrive?
Standard delivery within the UK typically takes 3-5 working days. For international orders, shipping can take between 7-14 working days depending on your location and local customs processing.
What is your return policy for apparel and accessories?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that personalized items are non-refundable unless they arrive damaged or faulty.
Are your clothing items ethically produced?
Yes, we are committed to high quality and ethical standards. All Me to You® apparel is manufactured in audited factories that ensure fair labor practices and utilize high-quality, durable materials.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our specifications to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my shipment?
Absolutely. Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your package's journey to your door.